"Court of Darkness"

Please enter the following:

By contacting us you agree to the privacy policy (located here: http://www.voltage.co.jp/en/privacy/) You are choosing to give us your personal information. Please note that failure to provide a correct email address may interfere with services.

1. e-mail address:


2. Username:


3. Inquiry Details:

User ID
(*if known)


Order Number:

Date of Purchase: Month Date
                        Hours Minutes

Item Purchased:

* Tap the “Choose file” button and attach only one file per button.
* You can’t attach more than two at a time.
* Files exceeding 8MB total won’t send properly.

Image #1

* Send a screenshot detailing the issue you’re experiencing.
* Send a screenshot of your email receipt from the store including relevant information such as order number, order date, purchase details, price etc.
* If you haven’t received an email receipt, there’s a chance the purchase wasn’t completed. Please send an inquiry to the store to clarify this.

Image #2



Image #3



Support Request
Details of Error
(What error message appeared, what were you doing when the error appeared, etc.)



Hours

Weekdays 2am-9am (UTC)

Weekends and holidays are outside of business hours.

*Support requests will be responded to in order of arrival, so there may be a delay before you receive a response.

Thank you for your patience. Requests received outside of business hours will be responded to on the following business day.

*An automatic response message will be sent to your mailbox after you send your support request.

If you do not receive this response message, it means that you will be unable to receive a response to your support request.

Please set your e-mail server to allow messages from the following domain.
“@voltage.co.jp” “@joshige.jp” “@inq.voltage.co.jp” “@mail.pf.joshige.jp”